AALAY · Customer care

Frequently asked.

Printing times, shipping, payments, returns and care — the questions we hear most, answered plainly.

A small table lamp takes 6–8 hours. A pendant lamp takes 12–14 hours. A chandelier tier takes 14 hours, and a three-tier chandelier takes 42 hours. Hand-finishing and quality control add another 4–6 hours per piece.

Something else? Talk to the studio — we answer within a working day.